All Systems Operational
EU1-AWS Operational
Access / Authentication (EU1-AWS) ? Operational
API / Integrations (EU1-AWS) ? Operational
Customer Experience (EU1-AWS) ? Operational
Delivery Partners (EU1-AWS) ? Operational
Dispatch Interface / Dashboard (EU1-AWS) ? Operational
Driver App (EU1-AWS) ? Operational
Geolocation / Tracking (EU1-AWS) ? Operational
Infrastructure (EU1-AWS) ? Operational
Inventory (EU1-AWS) ? Operational
Notifications (EU1-AWS) ? Operational
Planning / Optimization (EU1-AWS) ? Operational
Reporting (EU1-AWS) ? Operational
EU2-GCP Operational
Access / Authentication (EU2-GCP) ? Operational
API / Integrations (EU2-GCP) ? Operational
Customer Experience (EU2-GCP) ? Operational
Delivery Partners (EU2-GCP) ? Operational
Dispatch Interface / Dashboard (EU2-GCP) ? Operational
Driver App (EU2-GCP) ? Operational
Geolocation / Tracking (EU2-GCP) ? Operational
Infrastructure (EU2-GCP) ? Operational
Inventory (EU2-GCP) ? Operational
Notifications (EU2-GCP) ? Operational
Planning / Optimization (EU2-GCP) ? Operational
Reporting (EU2-GCP) ? Operational
US1-AWS Operational
Access / Authentication (US1-AWS) ? Operational
API / Integrations (US1-AWS) ? Operational
Customer Experience (US1-AWS) ? Operational
Delivery Partners (US1-AWS) ? Operational
Dispatch Interface / Dashboard (US1-AWS) ? Operational
Driver App (US1-AWS) ? Operational
Geolocation / Tracking (US1-AWS) ? Operational
Infrastructure (US1-AWS) ? Operational
Inventory (US1-AWS) ? Operational
Notifications (US1-AWS) ? Operational
Planning / Optimization (US1-AWS) ? Operational
Reporting (US1-AWS) ? Operational
US2-GCP Operational
Access / Authentication (US2-GCP) ? Operational
API / Integrations (US2-GCP) ? Operational
Customer Experience (US2-GCP) ? Operational
Delivery Partners (US2-GCP) ? Operational
Dispatch Interface / Dashboard (US2-GCP) ? Operational
Driver App (US2-GCP) ? Operational
Geolocation / Tracking (US2-GCP) ? Operational
Infrastructure (US2-GCP) ? Operational
Inventory (US2-GCP) ? Operational
Notifications (US2-GCP) ? Operational
Planning / Optimization (US2-GCP) ? Operational
Reporting (US2-GCP) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Backend Upgrades Feb 28, 06:00-13:00 UTC
To improve system stability and scalability and to better serve you and your customers, the global Bringg platform will receive substantial backend upgrades across multiple regions and systems on Sunday 28th February, 2021.

It is our intention to keep our services up and available during this process, however, from 01:00am EST to 08:00am EST (see local times below) it is possible that some services may experience some latency as upgrades are conducted in the background. During this time, services might also be momentarily unresponsive as systems are restarted or new systems are brought online. If you have an API retry mechanism (and we certainly hope you do!) then it should be sufficient to handle these transient network issues.

If you will have low activity/volume during this period, it is likely your users and customers may not even notice any impact. If you have higher activity/volume during this period, you may want to prepare a statement informing your users and support staff of this maintenance window.

If you have automated, background syncs, testing or internal API calls, you may want to consider pausing them during this window, or verify that your integration code will correctly retry API calls.

As always, you can register for updates and monitor our progress at https://status.bringg.com.

If you have any questions at all, please contact your Bringg representative or Bringg Support. We are here to help!

- The Bringg Support Team



Sunday 28th February, 2021 - Local Times:

PST/LOS (UTC -8) - 10:00PM (27th) to 5:00am (28th)
EST/NYC (UTC -5) - 1:00am to 8:00am (28th)
BRT/SAO (UTC -3) - 3:00am to 10:00am (28th)
GMT/LON (UTC +0) - 6:00am to 1:00PM (28th)
CET/PAR (UTC +1) - 7:00am to 2:00PM (28th)
Posted on Feb 16, 09:36 UTC
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Past Incidents
Feb 26, 2021
Resolved - Our 3rd Party SMS/MMS has marked this issue as resolved.
Feb 26, 17:42 UTC
Update - Our 3rd Party SMS/MMS provider has confirmed services are now operating normally and that they are monitoring for system stability.
Feb 26, 17:08 UTC
Update - We are continuing to see improved performance and our 3rd Party SMS/MMS provider has notified us that they are no longer seeing connection issues. Our 3rd Party provider is monitoring this issue from their side as well, as messaging queues are still being processed.
Feb 26, 16:07 UTC
Update - We are continuing to notice improved performance. Our 3rd Party provider has identified but not yet resolved the issue. We are expecting another update from our 3rd Party provider no later than 9:34 AM PST
Feb 26, 15:45 UTC
Monitoring - We have noticed improving SMS/MMS performance and are awaiting resolution confirmation from our 3rd Party provider.
Feb 26, 15:23 UTC
Update - We are continuing to investigate this issue.
Feb 26, 14:40 UTC
Investigating - Our 3rd Party provider is investigating this issue
Feb 26, 14:23 UTC
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.