To improve system stability and scalability and to better serve you and your customers, the global Bringg platform will receive substantial backend upgrades across multiple regions and systems on Sunday 28th February, 2021.
It is our intention to keep our services up and available during this process, however, from 01:00am EST to 08:00am EST (see local times below) it is possible that some services may experience some latency as upgrades are conducted in the background. During this time, services might also be momentarily unresponsive as systems are restarted or new systems are brought online. If you have an API retry mechanism (and we certainly hope you do!) then it should be sufficient to handle these transient network issues.
If you will have low activity/volume during this period, it is likely your users and customers may not even notice any impact. If you have higher activity/volume during this period, you may want to prepare a statement informing your users and support staff of this maintenance window.
If you have automated, background syncs, testing or internal API calls, you may want to consider pausing them during this window, or verify that your integration code will correctly retry API calls.
As always, you can register for updates and monitor our progress at https://status.bringg.com
If you have any questions at all, please contact your Bringg representative or Bringg Support. We are here to help!
- The Bringg Support Team
Sunday 28th February, 2021 - Local Times:
PST/LOS (UTC -8) - 10:00PM (27th) to 5:00am (28th)
EST/NYC (UTC -5) - 1:00am to 8:00am (28th)
BRT/SAO (UTC -3) - 3:00am to 10:00am (28th)
GMT/LON (UTC +0) - 6:00am to 1:00PM (28th)
CET/PAR (UTC +1) - 7:00am to 2:00PM (28th)
Feb 16, 09:36 UTC