All Systems Operational
EU1-AWS Operational
Access / Authentication (EU1-AWS) ? Operational
API / Integrations (EU1-AWS) ? Operational
Customer Experience (EU1-AWS) ? Operational
Delivery Partners (EU1-AWS) ? Operational
Dispatch Interface / Dashboard (EU1-AWS) ? Operational
Driver App (EU1-AWS) ? Operational
Geolocation / Tracking (EU1-AWS) ? Operational
Infrastructure (EU1-AWS) ? Operational
Inventory (EU1-AWS) ? Operational
Notifications (EU1-AWS) ? Operational
Planning / Optimization (EU1-AWS) ? Operational
Reporting (EU1-AWS) ? Operational
EU2-GCP Operational
Access / Authentication (EU2-GCP) ? Operational
API / Integrations (EU2-GCP) ? Operational
Customer Experience (EU2-GCP) ? Operational
Delivery Partners (EU2-GCP) ? Operational
Dispatch Interface / Dashboard (EU2-GCP) ? Operational
Driver App (EU2-GCP) ? Operational
Geolocation / Tracking (EU2-GCP) ? Operational
Infrastructure (EU2-GCP) ? Operational
Inventory (EU2-GCP) ? Operational
Notifications (EU2-GCP) ? Operational
Planning / Optimization (EU2-GCP) ? Operational
Reporting (EU2-GCP) ? Operational
US1-AWS Operational
Access / Authentication (US1-AWS) ? Operational
API / Integrations (US1-AWS) ? Operational
Customer Experience (US1-AWS) ? Operational
Delivery Partners (US1-AWS) ? Operational
Dispatch Interface / Dashboard (US1-AWS) ? Operational
Driver App (US1-AWS) ? Operational
Geolocation / Tracking (US1-AWS) ? Operational
Infrastructure (US1-AWS) ? Operational
Inventory (US1-AWS) ? Operational
Notifications (US1-AWS) ? Operational
Planning / Optimization (US1-AWS) ? Operational
Reporting (US1-AWS) ? Operational
US2-GCP Operational
Access / Authentication (US2-GCP) ? Operational
API / Integrations (US2-GCP) ? Operational
Customer Experience (US2-GCP) ? Operational
Delivery Partners (US2-GCP) ? Operational
Dispatch Interface / Dashboard (US2-GCP) ? Operational
Driver App (US2-GCP) ? Operational
Geolocation / Tracking (US2-GCP) ? Operational
Infrastructure (US2-GCP) ? Operational
Inventory (US2-GCP) ? Operational
Notifications (US2-GCP) ? Operational
Planning / Optimization (US2-GCP) ? Operational
Reporting (US2-GCP) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API response time (us1)
Fetching
API response time (eu1)
Fetching
Realtime API response time (us1)
Fetching
Realtime API response time (eu1)
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Past Incidents
Dec 12, 2019

No incidents reported today.

Dec 11, 2019

No incidents reported.

Dec 10, 2019
Login and Connectivity Issues
Resolved - We can confirm that all affected services have now returned to normal.
Dec 10, 15:28 UTC
Monitoring - We have identified an issue which affected a number of customers that experienced difficulties accessing the Driver App and Dashboard. We have put in place remedial steps and the situation should improve for users shortly.
Dec 10, 15:15 UTC
Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

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