US2 - Degradation for ALL components

Incident Report for Bringg

Resolved

Root cause related to recent upgrade to our message broker system, We're planning emergency maintenance for the following days to revert to the previous stable version that was running in production (date will be communicated).

Posted Aug 17, 2021 - 18:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 17, 2021 - 18:17 UTC

Update

We are continuing to investigate this issue.

Posted Aug 17, 2021 - 17:44 UTC

Investigating

We are currently investigating this issue.

Posted Aug 17, 2021 - 17:08 UTC

This incident affected: US2-GCP (Access / Authentication (US2-GCP), API / Integrations (US2-GCP), Customer Experience (US2-GCP), Delivery Partners (US2-GCP), Dispatch Interface / Dashboard (US2-GCP), Driver App (US2-GCP), Geolocation / Tracking (US2-GCP), Infrastructure (US2-GCP), Inventory (US2-GCP), Notifications (US2-GCP), Planning / Optimization (US2-GCP), Reporting (US2-GCP)).