OTP Code not being send to users during login

Incident Report for Bringg

Resolved

The issue has been resolved.

Posted May 08, 2026 - 13:13 UTC

Monitoring

A fix has been implemented, and we are monitoring the results.

Posted May 08, 2026 - 13:03 UTC

Update

We are continuing to investigate the issue.
Thank you for your patience.

Posted May 08, 2026 - 12:48 UTC

Investigating

We are currently experiencing issues with OTP Code not being send to users during login.
Our team is aware of the problem and is actively working on a fix.
We will keep you updated as soon as we have more information.
Thank you for your patience.

Posted May 08, 2026 - 12:17 UTC

This incident affected: EU2-GCP (Access / Authentication (EU2-GCP)), US3-GCP (Access / Authentication (US3-GCP)), US2-GCP (Access / Authentication (US2-GCP)), US4-GCP (Access / Authentication (US4-GCP)), and EU3-GCP (Access / Authentication (EU3-GCP)).