Service Degradation on US2-GCP

Incident Report for Bringg

Resolved

We have confirmed the system is fully operational. This incident has now been resolved.

Posted Sep 05, 2019 - 17:11 UTC

Update

Full functionality has now been restored and our team is continuing to monitor.

Posted Sep 05, 2019 - 16:38 UTC

Monitoring

We have successfully identified the cause of the issue and have updated our configuration to block the cause. Functionality should now have been restored and our team is continuing to monitor.

Posted Sep 05, 2019 - 16:36 UTC

Investigating

We are investigating a reported service degradation affecting merchants on US2-GCP instances. We are putting in place additional resources while we continue to investigate the cause.

Posted Sep 05, 2019 - 16:04 UTC

This incident affected: US2-GCP (API / Integrations (US2-GCP), Delivery Partners (US2-GCP)).