"All services impacted by the issues with the Twilio Rest API have recovered and are operating as intended. This incident has been resolved."
This incident has been resolved.
Posted Feb 14, 2024 - 22:57 UTC
Monitoring
Update from Twilio: "We're seeing recovery in the Twilio Rest API, impacting multiple Twilio services. Please see impacted services as follows:
Taskrouter: Customers are unable to create, update, or delete via REST API Flex platform: Agent Login/Inbound outbound conversation Programmable Video: Unable to create and modify rooms via Rest API Verify: To be determined Programmable Messaging (SMS): Customers may experience 5XX errors
We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available."
Posted Feb 14, 2024 - 22:05 UTC
Update
We are seeing improvements in Twilio API requests, we continue to monitor the issue
Posted Feb 14, 2024 - 21:50 UTC
Update
Update from Twilio: "We are experiencing issues with the Twilio Rest API, impacting multiple Twilio services. We're seeing impact on Very, Programmable Messaging (SMS), Taksrouter and Flex agent login/inbound conversations. Our engineering team is actively working to resolve the issue. We expect to provide another update in 30 mins or as soon as more information becomes available." https://status.twilio.com/incidents/dhb0hj0dm9qf
Posted Feb 14, 2024 - 21:30 UTC
Update
We are continuing to investigate this issue.
Posted Feb 14, 2024 - 21:24 UTC
Update
We are continuing to investigate this issue.
Posted Feb 14, 2024 - 21:19 UTC
Investigating
We are monitoring the abnormalities in Twilio API requests. Twilio reported: "We are currently investigating errors for the Twilio Rest API, impacting multiple Twilio services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information. Feb 14, 13:04 PST" https://status.twilio.com/