A "general error" upon creating orders

Incident Report for Bringg

Resolved

This incident has been resolved.
No errors have been observed from 23:20 UTC.
Posted Feb 12, 2025 - 01:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 11, 2025 - 23:33 UTC

Update

We are continuing to work on a fix for this issue.
(Some customers using inventories can receive a "general error" upon creating orders).
The next update at 00:00 UTC the next day.
Posted Feb 11, 2025 - 23:20 UTC

Identified

The issue has been identified and a fix is being implemented.
(Some customers using inventories can receive a "general error" upon creating orders).
Next update at 23:20 UTC.
Posted Feb 11, 2025 - 22:43 UTC
This incident affected: US3-GCP (API / Integrations (US3-GCP), Inventory (US3-GCP)).
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